The call that decides the instruction
The first one to answer wins the valuation appointment. The next one just rings out into voicemail.
If it rings out unanswered on a Saturday morning, he calls the next agency. Nobody at your branch will ever know.
A seller compares two or three agencies in the same morning. During viewings, nobody counts the calls that ring out unanswered — and a missed call leaves no trace in your software.
The first one to answer wins the valuation appointment. The next one just rings out into voicemail.
When a negotiator calls back from a personal mobile, the prospect saves a number that does not belong to you. On the day that negotiator leaves, the number leaves too.
Identity documents, tax statements, tenants’ bank details: your lettings files are more sensitive than your accounts. The visitor WiFi should never cross paths with them.



You are not changing it. A number is not lost, it is ported: it belongs to you, and it is transferred to our network without a single digit moving — the main number, your negotiators’ direct lines, the numbers of your other branches. Your boards and your archived listings stay valid. The number portability file sets the date, and nothing moves until you have approved it.
No copper offer sold in France any more.
Lines stop working in these towns.
After that, there is no more copper.
Your address belongs to a batch. So do the blocks you manage: we check the date for every branch.
What nobody counts: the lift emergency telephone — a regulatory obligation, and you are the one they call when the line no longer gets through — the door entry systems and street entry panels, the automatic gates. A device that appears to work is not proof: we run a real test before anything is switched off.
Four contracts, four help desks passing the responsibility around: that is the norm. Here, whoever designs your installation is the one who monitors it — and the one who picks up the phone.
A fibre connection per branch, 4G/5G relay as standard, hosted switchboard, number portability for your numbers and your direct lines.
Guest network separate from the staff network, lettings and CCTV segregated, encrypted remote access for your negotiators.
Starting scenarios, not results already delivered: the 8 pm call whose purpose gets logged, sorting the enquiries coming in from the property portals. The agent drafts, a person approves.
A website that reads well on mobile, an up-to-date business listing for each branch, local search. No guaranteed position on Google: nobody controls their own ranking.
A 4G or 5G connection takes over on its own: the switchboard still rings, the handsets keep their line, your business software stays reachable. Our monitoring sees the incident. This second path comes with every connection, without you having to ask.
No. The same rules everywhere, one internal numbering plan, centralised monitoring and consolidated billing. One more address simply connects to the existing switchboard.
No. The line follows the person: one number shown from the desk phone, the computer or the mobile, simultaneous ringing, transfer mid-conversation — and the private number is never shown to your clients.
Send us your telecoms invoices and the list of your addresses. You leave with a written stocktake, branch by branch: what you are billed for, what is fragile, and the copper switch-off date.
This page describes what we know how to do for this profession. No client reference is published without written consent.