B2B Telecoms
Fibre, business telephony, network, WiFi: we operate your links under our own Arcep identifier — SKBS.
Explore the division
ESN — B2B Telecoms · Cybersecurity · AI agents · Digital
From fibre to the AI agent, a single team answers.
We operate your links under our own operator identifier, we monitor your network and we build your AI agents. A single team, in Rouen.
- Arcep operator identifier: SKBS
- 100% of data hosted in France
- Over 50 experts, a single team
SkyNet Business Services operates your links, protects your network and builds your AI agents. A single team, in Rouen — over 50 experts. Arcep operator identifier: SKBS.
50 +
experts: telecoms and network engineers and technicians, developers, graphic designers
200 +
projects delivered, from the telecoms link to the AI agent
100 %
of data hosted in France, with no offshore subcontracting
24/7
proactive monitoring of your links and your network
The problem
Do these sentences sound familiar?
“It’s not us, it’s the operator.”
The diagnosis stops at the boundary of the contract. The outage, meanwhile, carries on.
“Your ticket has been passed to the relevant department.”
The person who answers you cannot act. The ticket travels — and no one can tell you when.
“You’ll need to check with your IT provider.”
When everyone holds a piece, the whole of the problem belongs to no one.
None of these sentences is a lie: each one sees its own piece, no one sees the whole. The answer is not to shout louder, it is to reduce the number of companies.
The one-stop shop
Four disciplines.
Four disciplines.
A single point of contact.
The link, the network, security and the AI agents are held by the same team. The people who design your installation are the people who monitor it — and who answer the phone. Four contracts, four invoices, four support desks: that is what we replace.
Our four divisions
Four areas of expertise, a single chain.
Each division stands on its own. Their strength: being held by the same team.
Cybersecurity
Segregation, continuous monitoring, redundancy, data in France. And support for your teams: the first weakness is rarely technical.
Explore the divisionAI agents
Bespoke agents (software that carries out a task from end to end, under your control) for repetitive work. We start small and measurable.
Explore the divisionDigital acceleration
Website, online shop, apps, search ranking: what your customers see deserves the same rigour as your network.
Explore the division
The link, first
Everything starts there.
Everything starts there.
And everything stops there.
The link carries voice, payments, bookings, backups and the agents. It is the one component whose failure stops everything else — which is why we operate it ourselves, under our own identifier.
What we build
Permanent innovation, it can be shown.
TellMiz — designed by SkyNet
The app that replaces the room phone: the guest scans a QR code, and the whole room answers from their own phone. Designed, developed and deployed by our team.
Explore TellMizZENBAI CRM by SkyNet — in partnership
An agentic CRM (customer relationship software in which AI agents work alongside humans), published by our partner and already in production. We deploy it and adapt it to your line of work.
Explore ZENBAI CRMTellMiz is designed by SkyNet ; ZENBAI CRM belongs to its publisher, our partner. And on AI agents, we present starting scenarios, not client results: it is written on the division page.
The same team
When nothing rings any more,
When nothing rings any more,
no one is looking for someone to blame.
The same team checks the link, the network and the telephony within the same hour: it designed all three. The diagnosis never stops at the boundary of a contract — there is only one.
The proof
What we install, and what we operate.
A young company, long-standing trades
SkyNet Business Services was founded in 2022, in Rouen, by people who have been doing this job for more than fifteen years. The company is young; the experience belongs to the people.
What is in place — and what is missingThree questions before believing us
Three questions to put to any provider — including us. The first: who answers when I call? Our answers are written down.
Read our methodThe four figures published at the top of the page are identical across the whole site. The rest — satisfaction rates, client counters — is not published until it is measured. On hosting, the exact wording: our services rely on ISO 27001 and HDS certified data centres, located in France. Those certifications are the hosting providers’, not ours.
We work with Accor and Logis Hôtels hotels. They trust us.
Thirty minutes with an engineer,
not with a script
Tell us about your installation: what works, what irritates, what you no longer dare touch. The person who answers you is an engineer who can act, not a script that opens a ticket. You leave with an honest opinion — including “change nothing”.