A CRM (the software that keeps track of your clients and your quotes) is only worth something if someone keeps it alive. Here, AI agents work inside it: they follow up, prepare your meetings, track your cases.
The CRM day to day
Data in France
CRMs all fail in the same place: they have to be fed. After six months, the records are incomplete and the follow-ups forgotten.
An agent invents nothing and decides nothing in your place. It carries out rules you have approved, within a scope you have set, and everything is traced. The AI that replaces your salespeople does not exist.
The CRM with one provider, telephony with an operator, the network with a third: three support desks passing responsibility back and forth. Here, whoever deploys your CRM operates your link — and answers the phone.
An ordinary CRM files things like a cabinet: one record per client, each in its own drawer. The Knowledge Graph (“graph of knowledge”), by contrast, links every piece of information to all the others that concern it. You no longer open a record, you open the context.
An agent that follows up without context follows up badly: it writes to a client who has already replied by telephone. Plugged into that memory, it knows where the case stands before it acts.
The framework, written in black and white: ZENBAI CRM is published by our partner ZENBAI. SkyNet is not its publisher. And it is software that runs in production today, not a mock-up.
Your cases, your follow-ups. Before any quote.
Space, accounts, permissions, segregation of your data.
The CRM connected to the telephony and the network that we operate.
On your real cases, not on demonstration examples.
Training, then a support desk that knows you.
ZENBAI CRM is published by our partner. We will never claim to have written it.
The migration is studied before the quote, never after signature.
Nobody can guarantee “+30% of sales” before seeing your business. We will not do it.
That is where most projects fail, well before the technical side. We train your teams in plain language, on your own files — and the support that answers afterwards is the team that deployed.
Tradespeople, design offices, installers: the quotes go out, then the job site takes over again. First agent: quotes with no reply.
Days spent in the car: the write-up waits until the evening, when it is not forgotten altogether. First agent: preparing meetings.
Conferences, weddings: every enquiry drags along options and deadlines. First agent: the options that expire. Our hospitality page.
These are scenarios we study with you, not client results. No gain figures on this page, deliberately: we do not yet have the measurement history that would let us publish an honest one. The demonstration is done on your own cases.
A CRM holds the most sensitive things your company has: your clients, your prices, your deals in progress.
The exact wording, with no shortcuts: our services rely on ISO 27001 and HDS certified data centres located in France. Those certifications are the hosting providers’, not ours.
An unreachable CRM is of no use. The link that carries it, we operate under our own operator identifier. From the cable to the agent.
ZENBAI CRM is published by our partner ZENBAI, a company independent of SkyNet. We are not its publisher.
Our role: deploying it, integrating it, training your teams, providing support.
A program that carries out a specific task: spotting quotes with no reply, gathering the history before a meeting, flagging a file that has stopped moving. It invents nothing, applies rules you have approved, and everything is traced.
In France. Our services rely on ISO 27001 and HDS certified data centres located in France — those certifications are the hosting providers’. Each client’s data is segregated.
No. But if SkyNet also operates your link and your telephony, everything comes under the same team: a single point of contact, a single invoice.
Not if you have not decided so. The scope of each agent is set at deployment: prepare and propose, or prepare and send.
Yes: a demonstration prepared with your own cases, rather than a video. It commits you to nothing.
This page shows you agents working inside a CRM. What remains is the question that comes before: which of your tasks should you give them first? The article tackles it head-on, and explains why projects that start with the choice of a tool end up bogged down.
Read the article: where to start with an AI agentYour quotes, your follow-ups, the software in action — and an engineer to answer.
