Skip to content
Sector — Hospitality

A hotel is our four disciplines in a single building.

The link that carries your bookings, the WiFi your guests rate, the telephony at your reception, the app that replaces the in-room telephone. Usually four providers. Here, a single team.

  • Arcep operator identifier: SKBS
  • WiFi sized for a full hotel
  • Proactive 24/7 monitoring of your links
Reception and work area with armchairs, a table and a wireless connection High-density WiFi
A network that holds up on a full Saturday evening, not just on the Tuesday of the site survey
Professional router with mobile backup access
The link, first

Everything starts there.
And everything stops there.

The link carries the bookings, the card payments, the WiFi and the switchboard. It is the one component whose failure stops the whole hotel: we operate it ourselves, with 4G or 5G backup that takes over on its own.

The tour of the hotel

Follow a guest’s journey:
each step is one of our disciplines.

The telephony — your reception

Hosted switchboard: reception at one touch, overflow to a mobile.

Our telephony offer

The room — TellMiz, designed by SkyNet

A QR code opens the app on the guest’s phone; their requests arrive at reception.

Explore TellMiz

Tomorrow — out-of-hours reception, by an AI agent

An AI agent — a program that understands a written request and answers it — takes the 23:00 questions and passes the rest to the morning team. Starting scenario that we build with you: not a client result already delivered.

What we build in AI
Fibre patch rack and network equipment in a technical cabinet
The real issue

Nobody writes “insufficient speed”.
You read something else.

“Impossible to work from the room.” “Nobody answered the phone.” “The conference was a nightmare.” A falling rating weighs on the ranking, so on occupancy, so on the average rate: a hotel’s network is operating equipment, not a line of overheads.

On the ground

What we install, and what we operate.

Fibre patch rack and network equipment in a technical cabinet
Professional router with mobile backup access
IP handset with a touchscreen
Meeting room fitted with a video-conferencing screen and a handset
The one-stop shop, counted

Four disciplines.
A single point of contact.

Most properties live with four contracts, four invoices and four support desks passing responsibility back and forth. Here, the person who designs your installation is the person who monitors it — and the person who answers the phone.

The link The WiFi Telephony TellMiz Your contact

What we carry

  • The FTTH or FTTO connection, of which we are the operator, and its 4G or 5G backup
  • The local network, the cabling and the rack, labelled and documented
  • WiFi in the rooms, the common areas and the function rooms
  • The telephony, your numbers kept, TellMiz, continuous monitoring

What stays at your premises

  • The booking software — your choice. We provide the network that keeps it online.
  • Connected locks and building automation — we do not sell them, we welcome them onto a sealed-off segment.
  • In-room television — we segregate its traffic, without supplying it.
  • The furniture, the decoration and the breakfast — there, we will be of no help to you.
Reception and work area fitted with a handset
A real case, anonymised

A 4-star hotel in Normandy removes the in-room telephone.

One establishment, one building. Pillow, breakfast, taxi: everything arrives centralised at reception, with a history the night shift finds intact. The drop in internal telephone requests is significant — and we will go no further on the figure: we have not measured one solid enough to be published. It is quoted without its name: no client reference is published without written agreement.

We work with Accor and Logis Hôtels hotels. They trust us.
Explore TellMiz
WiFi, in detail

Sized for a peak-season evening,
not for a Tuesday in November.

A couple arrives with four to six devices, all of which connect at around 21:00.

  • Coverage surveyed room by room, load-bearing walls included
  • High-density rooms: more access points, reduced power, a calculated frequency plan
  • Sealed networks: guests, staff, telephony, CCTV and payments, each on its own segment
  • Room-by-room acceptance testing on handover: we measure, we do not assume
See our network & WiFi approach
ROOMS — FLOOR 2 ROOMS — FLOOR 1 SEMINAR ROOM — HIGH DENSITY We count devices, not rooms
31 January 2026

National commercial closure

No copper offer sold in France any more.

3
31 January 2027

Technical closure of batch 3

Lines stop working in these towns.

4
2028 — 2029

Batches 4, 5 and 6 — town by town

7
November 2030

Batch 7 — the end

After that, there is no more copper.

The establishment’s telephony

The in-room telephone
has two futures — not none.

What disappears is the copper line that feeds it: the timetable opposite is public. The handset itself has two futures — connected to the hosted switchboard, or replaced by TellMiz.

What nobody thinks of: the lift and its emergency call line, the alarm, the payment terminal, the car park gate, the door entry system. We list them, and we test every replacement before cutting.

The linkThe network SecurityThe AI agents operated by usfitted by us by designbuilt by us One team, in Rouen
Who works on your premises

Work that adapts
to your occupancy rate.

A hotel does not close in order to run cables: we work zone by zone, on your timetable. We are more than fifty experts — but at your premises, it is always the same people.

  • An on-site audit before any pricing, then a coverage plan and a detailed quote
  • The old network kept in service until the zone has been accepted
  • Engineering and operations kept in-house, with no offshore subcontracting
  • Founded in 2022, by people who have been doing this job for more than fifteen years
The three questions to put to any provider
What we deploy in a property FTTO fibreFTTH fibre4G/5G backup High-density WiFiIP CentrexSIP trunk Segregated networksTellMiz
50 + experts: telecoms and network engineers and technicians, developers, graphic designers
200 + projects delivered, from the telecoms link to the AI agent
100 % of data hosted in France, with no offshore subcontracting
24/7 proactive monitoring of your links and your network
Managers’ questions

What we are asked on site visits

What happens if the fibre goes down on a Saturday evening?

A 4G or 5G connection takes over automatically: WiFi, switchboard, payment terminal and booking software keep working, with nothing to do at reception. Our proactive monitoring detects the incident.

Can the room phone really be removed?

Some do: a QR code opens TellMiz, and requests arrive centralised at reception. Others keep a modern handset for their business guests. Both paths exist — the choice remains yours.

Do you manage several properties in the same group?

Yes. The same rules everywhere, the same WiFi network name from one site to another, centralised monitoring and consolidated billing. Multi-site work is part of our daily routine.

Going further

Two reads written for hospitality.

A hotel’s WiFi is judged in the third minute

What your guest tests on arriving in the room, and why coverage measured on a Tuesday says nothing about a fully booked Saturday night.

Read the article on hotel WiFi

Four providers, nobody accountable

The day the link, the WiFi and the switchboard blame each other, it is your reception desk that has to referee. What a single point of contact changes.

Read the article on the one-stop shop

Let us take the tour
of your establishment

A visit, a coverage survey, a count of what is still plugged into copper. You leave with a costed plan.

Call Free assessment